FREQUENTLY ASKED QUESTIONS
Getting Started
- Who can apply for a booyah! account?
- How do I download the App?
- How do I open an account?
- How do I access my account?
- What types of accounts do you offer?
- Do you have real people to talk to in case I have questions?
- What does ‘no ridiculous fees’ mean anyway?
- What is booyah!’s ATM network?
- What is booyah!?
Your booyah! Account
- What is the routing number for booyah!?
- Will I be issued a debit card?
- It’s been a while and I never received my debit card, what do I do?
- How do I activate my debit card?
- Do you support mobile deposits?
- My card was lost or stolen, what do I do?
- Is my money FDIC insured?
- Does my booyah! spending account come with overdraft protection?
- How do I set up Direct Deposit?
- Where is my Direct Deposit?
- Can I use my debit card while traveling internationally?
- How do I find my spending or savings account number?
- Do you securely register devices that are allowed to access my booyah! account data?
- I transferred funds into my booyah! account but they aren’t there. What should I do?
Banking Alerts
Money Movement
- Can I use your app to pay friends and family members?
- Are there any fees if I use “Pay-a-Person” to send money to a friend?
- Can I link a 3rd party financial institution to move money between my booyah! account?
- Are there any fees if I use “Account-to-Account” to transfer funds between my banks?
- How long will it take to post money to my booyah! account?
Bill Pay
- Do you offer Bill Pay?
- Can you help me pay my bills on time and avoid late fees?
- How do I set up new Payees in Bill Pay?
- Oh no, my bill is due tomorrow! Can I send a physical check in “overnight mail”?
- Can I set up alerts before my auto-payments go out to help me confirm funds are available?
- Do you offer paper checks?
booyah! Referral Program
- How do I invite friends to join booyah!?
- Am I eligible for the referral program?
- Where do I get my referral code?
- What is the referral incentive structure?
- What are the eligibility requirements for earning referral bonuses?
- Is there a limit to how much money I can earn referring friends?
- Are my referral bonuses taxable?
- When do I get paid for my referrals?
- It’s been over 30 days from the end of the month, and my referral bonus is not in my account. Where is it?
- Why do I have an ACH credit from NMBS NYMBUS INC?
- Is this a temporary program or can I earn money forever?
- How do you know that I’m the one that referred my friend?
- Can I see who used my code to sign up?
- Does my referral code always stay the same?
- If I don’t have direct deposit, is there any other way I can qualify for this promotion?
- What if my account doesn’t meet the criteria to count? Do I still get referral pay for everyone’s account in my network that still does?
- How is this possible? How can you afford to pay all this money without taking money in?
- What is the payment schedule on my referral bonuses?
- Some of my referrals closed their accounts. What does this mean for me?