Can you alert me when money leaves my account?
Yes. We offer a personalized alerting feature called “Transaction Alerts”. This allows you to configure various alert notifications to be fired when money leaves your account. You set the rules around which account, how much money and how you want to be alerted. Here are a few examples:
● Alert me to any outgoing transaction greater than $200 (ATM withdrawal, ACH transfer, etc).
● Alert me if my debit card is used at any merchant (POS) in an amount greater than $150.
You can configure alerts to be sent either via text message or email.
The configuration of Transaction Alerts is currently available only in online banking. We hope to add it to the mobile app in the near future.
Steps to configure Transaction Alerts:
1. Login to online banking (not the mobile app).
2. Click the “Settings” icon on the top right.
3. Select “Manage Alerts”.
4. Select “Add New Transaction Alert”.
5. Enter the alert details like the account, balance amount, category and how to alert you (via text or email).
6. Click “Enable”.
The Transaction Alert is now activated. You can edit or remove the alert at any time.